Privacy Policy

This Privacy Policy describes how Purizenta (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://purizenta.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal, regulatory, or operational reasons. When updated, we will post the revised version on this Site and update the “Last Updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect depends on how you interact with us.

In addition to the specific uses described below, we may use your information to communicate with you, provide Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and those of our users.

Information We Collect Directly from You

Examples include:

  • Contact details: name, address, phone number, email.

  • Order information: billing/shipping address, payment confirmation, email, phone number.

  • Account information: username, password, security questions.

  • Shopping activity: products you view, add to cart, or wishlist.

  • Customer support: messages and details you provide when contacting us.

Some features require you to provide this information; without it, you may not be able to use certain Services.

Information We Collect Automatically (Cookies & Usage Data)

We automatically collect information about your interaction with the Services, which may include:

  • Device and browser information

  • IP address and network details

  • Pages viewed, clicks, and other interaction data

This is collected using cookies, pixels, and similar technologies. For more details about Shopify cookies, see Shopify Cookie Policy.

Information Obtained from Third Parties

We may also receive information about you from:

  • Service providers (e.g., Shopify, fulfillment partners).

  • Payment processors (e.g., credit/debit card details, billing address).

  • Analytics/advertising partners through tracking tools like cookies and web beacons.

We treat third-party information in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Provide Products and Services: process payments, fulfill orders, arrange shipping, manage accounts, facilitate returns/exchanges, and enable reviews.

  • Marketing and Advertising: send promotional communications (via email, SMS, or mail) and display tailored advertisements. You can opt out at any time.

  • Security and Fraud Prevention: detect and investigate fraudulent or unlawful activity.

  • Customer Communication: respond to inquiries and improve services.

Cookies

We use cookies and similar technologies to:

  • Improve and personalize your experience

  • Store preferences

  • Run analytics and measure site performance

  • Support advertising services

Most browsers accept cookies by default; you can adjust your settings to block or delete cookies. Blocking cookies may affect site functionality.

How We Disclose Personal Information

We may share your personal information under the following circumstances:

  • Vendors/Service Providers: IT, shipping, payment processing, customer support, analytics.

  • Business and Marketing Partners: including Shopify for advertising support.

  • Affiliates: within our corporate group.

  • Legal Obligations: in response to subpoenas, law enforcement requests, or applicable regulations.

  • Business Transfers: in case of a merger, acquisition, or restructuring.

We have disclosed categories of information in the past 12 months such as identifiers, commercial information, and internet activity.
We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you submit reviews or other content publicly, it may be visible to anyone. We cannot control how others use this information. Please share carefully.

Third-Party Websites and Links

Our Site may include links to third-party platforms. We are not responsible for their privacy or security practices. Review their policies separately.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect their data. If you believe a child has shared data with us, contact us to request deletion.

Security and Retention of Information

We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure. Please avoid sharing sensitive data through unsecured channels.

We retain information as long as necessary for providing services, complying with legal obligations, resolving disputes, or enforcing contracts.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access/Know: request access to personal information we hold.

  • Delete: request deletion of your personal information.

  • Correct: request correction of inaccurate data.

  • Portability: request a copy or transfer of your data.

  • Opt-out: stop sale/sharing of data or targeted advertising.

  • Limit use of sensitive data: request restricted processing of certain data.

  • Restrict processing: ask us to stop or limit how your data is processed.

  • Withdraw consent: where consent was required.

  • Manage communications: unsubscribe from marketing emails.

We may verify your identity before processing requests. Authorized agents may act on your behalf with proof of consent.

We will not discriminate against you for exercising these rights.

Complaints

If you have concerns about our processing of your information, contact us using the details below. If unsatisfied, you may have the right to contact your local data authority.

International Users

We may transfer and process data outside your country, including the United States.
For EU/UK residents, we use recognized transfer mechanisms such as Standard Contractual Clauses where required.

Contact Us

If you have questions about this Privacy Policy, contact us:

We will respond to your privacy-related inquiries in a clear and timely manner.